Lowongan Kerja Jakarta Barat Juli 2011; PT Bicom Mitra Solusindo
Job with the position of IT SUPPORT at PT. Bicom Mitra Solusindo
Location: Jakarta Barat
IT SUPPORT
General Duties and Responsibilities :
Serve as liaison between staff and the technology department to resolve issues.
Update information on Helpdesk Ticketing System (Progress, Record Historical Solution as
knowledge base).
Answer staff questions in person or via phone on all company supported applications, determine source of computer problems and fix the issue (hardware, software, user access, etc.)
Handle incoming phone call and escalation of problems. (more…)



